At Selva Pens, we are committed to delivering your orders quickly and efficiently across the globe. Please review our shipping policy to understand how we handle order fulfillment and delivery.
Shipping Coverage
We offer worldwide shipping on all our products. Whether you’re local or international, we aim to get your items to you safely and on time.
Processing Time
- Orders are processed within 1–3 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed the following business day.
Shipping Time
Estimated delivery times after dispatch:
- Local Deliveries: 3–5 business days
- International Deliveries: 7–14 business days
Please note: Delivery times may vary based on your location, customs clearance, and courier performance.
Shipping Method
All orders are shipped through reliable third-party courier services. Once shipped, you will be provided with tracking details (if available for your region).
Shipping Charges
Shipping costs (if applicable) are displayed at checkout. In some cases, free shipping may be offered as part of promotions or minimum order thresholds.
Cash on Delivery (COD)
We only accept Cash on Delivery. Please ensure someone is available at your provided address to receive the parcel and make full payment at the time of delivery.
Delivery Issues
If your order is delayed, lost, or delivered to the wrong address:
- Contact our support team at [email protected]
- Include your order number and any relevant delivery information
- We will coordinate with the courier and resolve the issue as quickly as possible
Incomplete or Incorrect Addresses
Selva Pens is not responsible for delays or failed deliveries due to incorrect or incomplete shipping information provided by the customer. Please double-check your delivery address before confirming your order.
Customs and Duties
International shipments may be subject to customs fees, import taxes, or other local charges depending on your country. These charges are the responsibility of the customer.
Contact Us
For any questions or concerns about your delivery, reach out to us at:
[email protected]