At Selva Pens, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Shipping address
- Email address
- Phone number
- Order details
We do not collect or store any financial or payment information as we only offer Cash on Delivery as the payment method.
How We Use Your Information
We use the information we collect for purposes including:
- Processing and delivering your orders
- Communicating with you about your order status
- Responding to customer support inquiries
- Improving our website and product offerings
- Sending occasional updates or promotional messages (if opted in)
Sharing of Information
We do not sell, rent, or trade your personal information. We may share information with trusted third-party logistics partners solely for the purpose of fulfilling your order (such as couriers or shipping services).
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic.
Your Rights and Opt-Out Options
If you do not wish to receive promotional communications from us, you may opt out at any time by:
- Clicking the “unsubscribe” link in our email (if applicable)
- Contacting us directly at [email protected] with the subject “Opt-Out”
You may also contact us to request that we delete your personal data or stop any further processing.
Data Security
We take appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.
International Data Transfers
As Selva Pens operates worldwide, your data may be transferred to and processed in countries outside your own. We take reasonable steps to ensure your data remains protected.
Changes to This Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: [email protected]